




Frequently Asked Questions
What skin types are your products suitable for?
Our products are designed to be gentle and effective for most skin types, including sensitive skin. We use natural, nourishing ingredients that work harmoniously with your skin.
How should I store your products?
To maintain the freshness of our natural ingredients, store our products in a cool, dry place, away from direct sunlight.
Do you use any synthetic fragrances?
No, we only use natural fragrances derived from plants and other natural sources.
How should I store your products?
To maintain the freshness of our natural ingredients, store our products in a cool, dry place, away from direct sunlight.
How soon will I receive my order?
We're excited to get your Joyful Naturals products to you! Orders typically ship within 2-3 business days, and you'll receive a tracking number once your package is on its way. Delivery times vary depending on your location, but you can generally expect your order within 3-7 business days. Need it sooner? We offer express shipping options to get your goodies to you even faster!
What is your return policy?
We want you to love your skin and our products! If something’s not quite right, contact us within 30 days of delivery for a return or exchange. Check out our Return Policy for all the details.
How much is shipping?
Shipping costs are based on your location and order size. We offer free shipping on orders over $75!
For orders under $75, shipping fees are calculated at checkout. We believe in keeping our shipping charges transparent, so you know exactly what you’re paying for without any hidden costs. This approach helps us maintain fair pricing on our products while ensuring you get the best value for your money.