Frequently Asked Questions

Yes. You can shop Glow Cleanse, Glow Prep, Glow Getter, Glow Daily and Nourish & Glow individually. Our routine sets bring complementary steps together at a set price.

The complete Five-Step Glow Routine follows this order:

1. Glow Cleanse — cleanse
2. Glow Prep — refresh and prep
3. Glow Getter — hydrate with serum
4. Glow Daily — moisturize with cream
5. Nourish & Glow — finish with botanical face oil

Follow the directions for your products and choose the routine that suits you.

Every Joyful Naturals routine includes full-size products. The cleanser and toner are 118 ml, the serum is 30 ml, and the face cream and face oil are 60 ml each. How long your products last depends on how much you use each day.

Nourish & Glow combines jojoba with apricot kernel, argan, hemp seed and avocado oils for a silky, conditioning finish. If your T-zone is oilier than your cheeks, start with a small amount and adjust by area. The best amount depends on your skin and how you like your routine to feel.

We’ve made the routine easy to follow: cleanse, add refreshing hydration, apply serum and finish with moisturizing layers. Choose from three, four or five clearly explained steps, with each product’s purpose and order shown on the routine page.

We recommend using Joyful Naturals products within 12 months of opening, while following the period-after-opening symbol on each individual package. Keep them in a cool, dry place away from direct sunlight.

Yes. Shop individual essentials whenever you’d like to add to or replenish your routine. Our skincare sets bring complementary products together in a simple sequence and offer set pricing.

Joyful Naturals skincare purchases are supported by the 30-Day Promise. Visit the policy for complete details.

Orders are generally processed within 1–3 business days. Shipping typically takes 1–7 business days within Canada, depending on your location and the shipping method. Free shipping applies to orders of $75 or more in accordance with our shipping policy.

Currently, we ship across Canada and the USA. We are working on bringing Joyful Naturals to the rest of the world soon!

Our formulas are simple and fragrance-light, but every pregnancy is different: bring the ingredient lists (they're on every product page) to your healthcare provider and follow their advice.

Joyful Naturals is designed around gentle, plant-based skincare and comfortable textures. Everyone’s skin is different, so check each ingredient list and patch test new products before applying them to your face. Nourish & Glow contains lemongrass essential oil, which may matter if you are fragrance-sensitive. If something is not the right fit, see our 30-Day Promise for your options.

Apply a small amount to your inner forearm and wait 48 hours. If irritation appears, stop use. Introduce one new product at a time.

We don't add synthetic fragrance. Nourish & Glow contains lemongrass essential oil, which gives the face oil its fresh botanical aroma. Full ingredient lists are available on each product page.

A face oil’s effect on breakouts depends on your skin and the finished formula; no oil can guarantee that it will never contribute to clogged pores. Nourish & Glow combines jojoba, apricot kernel, argan, hemp seed and avocado oils for a soft, conditioned finish. Introduce a small amount gradually if you are acne-prone, and explore our face oil and acne guide for more detail.

They're plant-based, with no animal-derived ingredients on any list, and we never test on animals. We're not yet third-party certified.

Never. We avoid harsh synthetics and focus on plant‑powered, skin‑loving ingredients.